2005 New Zealand Post Management Excellence Awards
Overall Winner and Technology Application Winner
Local Government After Hours Contact Centre
The Centre is a shared service between all participating Councils who are represented on an "After Hours Shared Services Forum" providing a governance role to the ongoing development and operation of the Local Government service. Seven Councils are currently using the service and include Regional, City and District Councils. An innovative "After Hours Toolkit" was developed to gather information on individual Councils.
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For more information on this project contact - Mike.manson@pncc.govt.nz
Other Category Winners
Community Relationships Winner
City Managers Task Force
Property development is one of the foundation pillars of the community. When the development process fails, it can affect everybody ... Manukau City first became aware of major defects in a number of property developments ... as a result of unrest expressed in public meetings. As a first step, Council approached Audit New Zealand and MWH ...to undertake an audit of its systems and processes. To address the recommendations, the City Manager appointed a well resources high level task force ...
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For more information about the project contact - R.Vanhall@manukau.govt.nz
Process Management Winner
Can a guinea pig overeat? Were dinosaurs smart? Can you catch Alzheimer’s? These are just a few of the questions the AnyQuestions.co.nz team have helped New Zealand students to answer.
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For more information on the project contact - Jane.hill@wcc.govt.nz
Management of People Winner
Pacific Connections
A resource to help Council staff improve their awareness and understanding of their pacific island colleagues and community..
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For further information on the project contact - r.brown@manukau.govt.nz
Judges' Commendations
Technology Application Commendations
In late 2000, Auckland City committed to getting our business online. From the customer benefit perspective, we wanted to provide choice for customers by enabling online customer transactions through Auckland City’s web site. Our web site is an always on, available from anywhere channel that allows customers to undertake their business with Council from their own home or place of their choosing and at a time that suits them.
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"Cranlop" Emergency Dewatering Non- return Valve
The project describes an innovative ‘number 8 wire’ engineering response to the devastating flood event experienced by the Eastern Bay of Plenty during July 2004. To achieve rapid dewatering of impounded floodwaters the shipping container based non-return valve structure was invented ("the Cranlop").
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For more information on this project contact - brucec@envbop.govt.nz
Community Relationships Commendation
Buisinesses Behind Books
Several South Taranaki businessmen are keen to boost the Science and Math sections of the STDC libraries with books that will entice and inspire young readers into a greater enjoyment of these subjects. ... The advantages of this scheme are that by encouraging children into the scientific and maths areas, future employment opportunities would open up for both the children and the employers.
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For more information about this project contact - pamela.jones@stdc.govt.nz
Process Management Commendation
A New National Contract Standard and a Contribution to Best Practice
Addressing inefficiencies associated with multiple ongoing contract negotiations across eight councils in the Auckland region.