Process Management Category


 Making the Most of Communication & Marketing within the Local Government Environment

The need for the Council to become more strategic in its marketing activities was identified in 2002 during the Council’s Strategic Delivery Review. An audit of Council marketing activities established that there was an inexperienced, uncoordinated approach to marketing and advertising across the organisation.

View the Project - 05Project - PM - Wellington CC - Marketing & Communications

For more information on the project contact -  lucienne.bryant@wcc.govt.nz

 Community Halls Booking Review

The community halls booking review was a comprehensive undertaking, specifically designed and implemented to provide a better quality of service to customers of Auckland City’s community halls.

View the Project - 05Project - PM - Auckland CC - Community Halls

For more information on the project contact -mike.richardson@aucklandcity.govt.nz

 City Libraries - http://anyquestions .co.nz

Can a guinea pig overeat? Were dinosaurs smart? Can you catch Alzheimer’s? These are just a few of the questions the AnyQuestions.co.nz team have helped New Zealand students to answer.

View the Project - 05Project - PM - Libraries - Any Questions

Visit anyquestions.co >>>>

For more information on the project contact - Jane.hill@wcc.govt.nz

and the Auckland Regional Contract Group

A New National Contract Standard and a Contribution to Best Practice

Addressing inefficiencies associated with multiple ongoing contract negotiations across eight councils in the Auckland region.

View the Project - 05Project - PM - Manukau CC - National Contract Standard

For more information on the project contact - rmccullo@manukau.govt.nz

 Politicians our Number 1 Customers

"Focusing on elected members as our #1 customers" is the key operational mode for the Management Unit of the Far North District Council since June 2004. This new mode and the processes that drive it have now resulted in the Management Unit achieving ISO 9001 accreditation for providing democratic service and council support

View the project - 05Project - PM - Far North DC - Politicians our No 1 Customers

For more information on this project contact - lyn.mccarty@fndc.govt.nz

To view the entries and find other information about the Awards:         

Full list of entries by Category
Community Relationships Category
Management of People Category
Process Management Category
Technology Application Categeory
Commendation and Category Winners
About the New Zealand Post Management Excellence Awards
Summaries of Previous Years Entries