Budgeting Process
Two of the essential characteristics of the Southland District are its size and strong sense of community. The Council has the responsibility for the well-being of 30 separate communities ranging from the popular seaside town of Riverton, the bustle of Te Anua a busy tourist destination to the quiet yet beautiful town of Riversdale and the tranquil beauty of Stewart Island.
The LTCCP budgeting process Project created a web based budgeting platform across the whole organisation that enabled the 10 year LTCCP budgets and rates requirements to be easily accumulated by business managers in a timely and efficient fashion. The District is one of the few Council's in New Zealand to have designed this type of integrated platform which has been recognised by Audit New Zealand as an example of best practice in modeling for LTCCP finances. - Phil Culling Group Manager, Customer and Financial Services.
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For more information on this project contact - john.oneill@southlanddc.govt.nz
Managing Customer Enquiries
Increasingly, councils have become the place to contact when “things go wrong”. Whether it is a reporting an overhanging tree, a roaming dog or a major flood. The process review of how NPDC manages customer enquiries is an integral part of the New Plymouth District Council’s vision that the District “…will be a caring, dynamic, diverse and safe place to be”. In 2002 the Council adopted a Strategic Development Plan to help make this vision a reality. Over the next 10 years, the Council will focus on five strategic issues: quality of life; district growth; iwi relationships; environment; and youth – rangatahi.
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For more information about this project contact - pickfords@npdc.govt.nz
Activity Management Plans (Winner)
The Activity Management Plans are a crucial tool for the Council to achieve our vision and exceed customers needs. The AMP aligns our strategic objectives of the Long Term Council Community Plan (LTCCP) to established outcomes in the Annual Plan and links these outcomes directly into operational work programmes and accountabilities for all Council staff.
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For more information on this project contact - lweir@dcc.govt.nz
Journey to Excellence
Hutt City Council decision to embark on an improvement journey was in response to a crisis situation; the organisation was experiencing a loss of public confidence and poor financial performance. Over recent years we have implemented many significant improvements to the way the organisation operates. The project for which we are submitting this application is Strategy and Process Alignment. This project was the result of feedback received from staff and identified in a feedback report from the Business Excellent Foundation (2004).
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For more information on this project contact - rik.hart@huttcity.govt.nz
Horizons
Major changes to the Local Government Act in 2002 mean that all local authorities in New Zealand must now design, consult upon and deliver to Long Term Council Community Plans set out exactly what levels of service and projects the authority intends to deliver over a ten year period, as wella s detailed costs, performance measures and other management information.
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For more information on this project contact - peter.ryan@ccc.govt.nz
To view the entries and find other information about the Awards: