Organisation of Choice — City of Spruce Grove, Alberta, Canada (Pop 20,000) Managers in local authorities everywhere face the constant challenge of how to energise their organisations, lift performance and improve service to the public. The eight-year journey that the City of Spruce Grove has embarked on focuses on the practical application of strategies to positively influence an organisational culture and employee capacity, as well as directly influencing the quality of service provided. The outcome of this organisational effectiveness process is a strategically motivated, innovative, flexible and pro-active organisation with good morale in a rapidly changing environment where benefits and challenges have been felt from day one to the present.
PRESENTERS – Doug Lagore, City Manager, Ken Scott, Mayor, Diane Goodwin, General Manager of Corporate Services, Marj Bradshaw, Administrative Assistant
WORKSHOP FACILITATOR - Steve Parry, Chief Executive, Gore District Council
Downloadwritten case study (PDF)
Download attachments to written case study
1 Leadership Principles (PDF)
2 Guiding Principles (PDF)
3 Council as a Team (PDF)
4 Shared Principles (PDF)
Sorry the Case Study Presentation not available at this time
Download case study workshop exercise material (Word)
For further information about the City of Spruce Grove, Alberta
http://www.sprucegrove.org