Performance Management Frameworks - Your Side of the Deal is the second of the series of guidance documents for the preparation of the 2009-19 LTCCP. This guide has been developed jointly by SOLGM and NAMS, in association with LGNZ.
To download the complete guide click here.
You can also download individual chapters below.
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Contents / Summary: Performance Management for the Time-Challenged / Performance Management Matters! >>>>
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Performance Management Today >>>>
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Principles of Performance Management >>>>
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Community Outcomes Monitoring and Reporting >>>>
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Council Strategies and Performance Management >>>>
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Levels of Service, Performance Measures, and Targets >>>>
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Linking the Framework to the Day to Day >>>>
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Reporting and Communicating Performance Information >>>>
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Making Performance Management Work and Appendices >>>>